Terms of Use
iGet Asia Empire Sdn. Bhd. (“iGet”) offers, amongst other things, purchases made at iGet's merchant partners through iGet's various platforms including but not limited to its website, browser extension and mobile application (the “iGet Platforms”). The use of the services (the “Services”) offered on the iGet Platforms and accounts maintained with iGet shall be subject to these terms and conditions (the “Agreement”). This Agreement constitutes a legally binding agreement between each individual who uses the Services or who maintains an account with iGet. By using any of the Services or maintaining an account with iGet, you acknowledge that you have read and understood this Agreement and agree to be bound by all of its terms. iGet may modify this Agreement from time to time, with or without notice, and your continued use of any of the Services or continued maintenance of an account with iGet shall constitute and be deemed to be your acceptance of such modification and your consent to abide by any terms thereof.
1. Service License
Subject to this Agreement, iGet hereby grants you a revocable, non-exclusive, non-transferable license (without the right to sublicense) to access and use the iGet Platforms and the Services solely for your personal use. You agree that you obtain no rights other than the rights and licenses expressly granted under this Agreement. iGet reserves the right to change, upgrade or discontinue any or all of the Services or the iGet Platforms or any feature of the Services or the iGet Platforms, at any time, with or without notice. All rights not expressly granted under this Agreement are reserved by iGet and its licensors.
2. iGet Account
Some of the Services require the user to maintain an account with iGet. A user may create an account free of charge by providing the relevant details requested for. Use of the account and the Services are offered at the sole discretion of iGet and subject to your compliance with this Agreement.
An individual shall not create or have control and/or custody over multiple iGet accounts. In particular:
(a) Each mobile number may only be linked to one iGet account;
A failure to abide by any terms and conditions, any fraud or abuse relating to the accrual or receipt of Cashback and/or other rewards, and/or any misrepresentation of any information furnished to iGet or its affiliates may result in your iGet account being flagged for suspicious activity and suspended or terminated.
3. Earning Rewards
Among services offered by iGet is the opportunity to receive Rewards on purchases made at our various merchant partners through our various iGet Platforms. Creating and maintaining an account with iGet is required before a user can start receiving Rewards. Receiving Rewards is also subject to the various terms, conditions and requirements, express or implied, associated with the receiving Rewards in general or terms, conditions and requirements associated with the individual promotions that would be applicable. These terms, conditions and requirements include but are not limited to:-
(c) Requiring the user to have cookies enabled throughout when accessing the iGet Platforms and subsequently the merchant partner’s website;
(d) Not opening a separate tab or browser while accessing the iGet Platforms and subsequently the merchant partner’s website;
(e) Ensuring that after being redirected to the merchant partner’s website, the user completes the transaction before proceeding to any other website;
(f) Completing the purchase on the merchant’s website within a given period of time;
(g) Not engaging in any fraudulent or dishonest conduct and/or abiding by the terms of this Agreement or any other terms and conditions stipulated by iGet or the applicable merchant partner;
These exclusions are subject to change without notice, and iGet hereby disclaims any and all liability in connection with any incorrect information or failure to include information on the list of exclusions. Some examples of typical exclusions include (but are not limited to):
(a) Rewards not being eligible when purchasing promotional items or using other discount codes, coupons or other promotions;
(b) Rewards only being eligible when the transaction is completed using specified payment methods; and
(c) Different tiers of eligible Rewards for different users (e.g. different tiers of Rewards for new users and existing users)
4. Merchant Partner Policies
Any products or services purchased from any merchant partner, whether through iGet or otherwise, are governed by and subject to the applicable merchant partner’s policies and terms and conditions, including but not limited to the applicable return, cancellation, exchange, and shipping policies. You agree that we are not agents of any merchant partner and that the merchant partner operates independently and is not under our control. Accordingly, your participation in offers or promotions of, or correspondence with, any merchant partner is solely between you and that merchant partner. We do not assume any liability, obligation or responsibility for any part of such correspondence, offer or promotion, including, without limitation, the withdrawal or modification of any such offer or promotion. iGet is not responsible for changes to, or discontinuance of any merchant partner from any of iGet's platforms or the termination of any promotion offered by any merchant partner on any of iGet's platforms, or for any effect on accrual of Reward caused by such changes, discontinuance, or withdrawal. iGet assumes no responsibility and shall not be liable for any content, product and/or services on the merchant’s platforms (including but not limited to the quality, merchantability or fitness of such products or services or that such content, product and/or services do not breach any laws or regulations).
5. Redeeming Reward
You may redeem your Rewards at any time subject to the terms and conditions of this Agreement or the specific conditions that relate to the individual entries in your account. In order to redeem your Rewards, you must maintain an active account and provide the minimum relevant information required to process the redemption (e.g. a valid bank account number or a Paypal account or valid address).
7. Nature of Reward
For the avoidance of doubt, you do not gain any proprietary right over any monies or assets held by iGet when you earn Reward in your account. The Rewards accrued in your account does not constitute monies held on trust by iGet for your benefit. Your rights and entitlements are solely limited to such personal or contractual rights of repayment as may arise out of this Agreement.
8. Termination of Account
iGet reserves the right to suspend or terminate your account in accordance with Clause 13 below or where it is necessary or reasonable to do so in order to comply with or satisfy any law, regulation or court order.
9. Personal Data Protection
Personal Data collected is subject to our Privacy Policy, which is hereby incorporated by reference, and a copy of which is located on iGet's website.
10. Bonuses and Reward
iGet periodically offers bonuses or rewards for performing certain actions (such as referring new users to iGet). You are prohibited from bidding on keywords containing “iGet's” or other similar words or marks for the purpose of driving traffic to your page. You shall not send any paid traffic directly to your referral link. You may not include your referral link or distribute your referral link on any website or platform that does not belong to you, such as social media pages belonging to merchants or forum pages belonging to third parties.
11. Taxes
You are responsible for any and all taxes that may apply to amounts earned from Rewards you have redeemed. iGet makes no representation as to the tax treatment of such amounts.
12. Fraud
iGet may suspend or terminate your account if it has reason to believe are involved in any fraudulent or dishonest activities. Any failure to comply with this Agreement, any fraud, dishonesty or abuse relating to the use of the services or your account, or any misrepresentation of any information furnished to iGet or its affiliates by you or anyone acting on your behalf may result in the termination of your account.
13. Third Party Rights
A person who is not a party to this Agreement has no right to enforce any terms of this Agreement.
14. Communications
By becoming a iGet user, you agree to receive communications that are account and user-related as well as periodic shopping-related e-mails that highlight coupons or special deals available to iGet users. We may communicate with you regarding your account by electronic communications or direct mail using the information you provide during the registration process. Your consent to receive electronic communications include any notices or other information that we may be required by law to provide you in writing or otherwise. You agree to keep us apprised of your current email address should the same change subsequent to the date you become a Member. We may also send you to push notifications if you install the mobile application.
15. Ownership
All rights, title, and interest in the Services, the iGet Platforms and the Content associated with or on the same belong to iGet or its licensors. Additionally, iGet shall maintain all rights, title, and interest in “iGet”, and any other marks, service marks, trademarks, or logos of iGet (the “iGet Marks”) that are registered in Malaysia. The iGet Marks may not be used in connection with any non-iGet product or service in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits iGet. You shall not by any means bid on, apply for, register, own or control any keywords or marks containing “IGET” or anything substantially similar to “IGet” or any other iGet Mark including, without limitation, iget.my with any search engine, domain service provider or any intellectual property office whatsoever. You shall not mention or use iGet in any ad text, extension, or banner ad without the express written consent of iGet. All other trademarks not owned by iGet that are used in providing the Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by iGet.
16. Community Standards
By creating a iGet account, you are becoming a member of a community that depends on the goodwill and responsible behaviour of each of our users. Users are required to refrain from transmission or communication of images or text constituting ethnic slurs, obscenities, sexually explicit material, inflammatory or derogatory comments, or anything else that may be construed as harassing or offensive, which is targeted at the Services, the iGet Platforms, our employees, contractors or agents, our merchant partners, or other users. This includes communications by means of social media or other internet posts which violate the above community standards or promote or encourage gaming or fraudulent behaviour. Users who violate this provision, as determined by us in our absolute discretion, may have their accounts suspended or terminated without prior notice.
17. Indemnification
You agree to indemnify iGet, any merchant partners, as well as their respective officers, directors, employees, successors, agents, and affiliates, for any and all claims, damages, losses and causes of action (including attorneys’ fees and court costs) arising out of or relating to your breach of this Agreement or for any materials in any form whatsoever that are provided by you (or through your username and/or password). You agree to cooperate as fully as reasonably required in our defence and/or settlement of any claim. We reserve the right, in our reasonable discretion, to assume exclusive control over the defence and settlement of any matter subject to indemnification by you.
18. Warranty Disclaimer
The Services, content, and the iGet Platforms are provided “as is” and without warranty of any kind, express or implied, including without limitation, warranties of title, merchantability, fitness for a particular purpose or non-infringement. We make no warranty as to the quality, accuracy, currentness, completeness, reliability or validity of the Services, content or the iGet Platforms, including without limitation, any product search results, product descriptions, product availability, pricing information advice, opinion, statement, recommendations, or other information displayed, uploaded or distributed in connection with the Services. iGet does not warrant that the functionality of the iGet Platforms will be uninterrupted or error-free, that defects will be corrected, or that they will be free of viruses or other harmful content. Further, iGet does not warrant, guarantee or make any representations regarding the quality of, or accuracy of advertisements for, any products or services offered or provided by its affiliate stores in conjunction with the services.
19. Use of Biometric, Phone or Third-Party Logins
You may choose to allow access to your iGet account via third-party logins (e.g. Facebook or Google) or through your phone (by using a device passcode or your biometric data). You understand the need to protect your mobile device, its passcode and any biometric data login functions, as well as the need to protect your passwords used at these third-party sites (such as your Facebook account).
The biometrics recognition feature is designed and owned by the respective mobile device. You acknowledge and understand that if you allow third parties’ biometrics to be registered as part of the biometrics of your mobile device, they will be able to access your account. You acknowledge and understand that if possession of the mobile device you registered with iGet has changed for any reason and the device login service has not been disabled, others will be able to access your account. You acknowledge and understand that if your password to your Facebook or Google accounts is compromised or provided to others, others will be able to access your account. In such events of unauthorised access, iGet shall not be held responsible for any loss.
Please understand that the iGet service does not collect or store your biometric ID or Facebook or Google passwords, and relies on the third-party service or your mobile device to verify your identity. iGet does not guarantee that the service will be error-free and uninterrupted. If there is (through no fault of iGet) a transmission interruption or malfunction of this service, which causes inconvenience or inability to use the service, loss of data, errors, tampering by others, or other economic loss, iGet shall not be held liable for the same.
20. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall iGet be liable for any special, incidental, consequential, exemplary, punitive or other indirect damages or for any loss of profits, loss of data or loss of use damages, even if it has been advised of the possibility of such damages. To the maximum extent permitted by applicable law, iGet's maximum aggregate liability arising out of this agreement will not exceed RM400.
21. Governing Law and Arbitration
This Agreement, including any amendments thereto that iGet may from time to time make at its discretion, is governed by and construed in accordance with the laws of Malaysia. Any dispute arising out of or in connection with this contract, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Malaysian Arbitration Act 2005 (the 2005 Act) for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Malaysia. The Tribunal shall consist of one arbitrator. The language of the arbitration shall be English. You agree that all issues are for the arbitrator to decide. This includes all issues related to the scope, application, interpretation and enforceability of this Agreement and this arbitration provision. The arbitrator shall also decide whether any claim is subject to arbitration.
22. Assignment
You may not assign your rights and obligations under this Agreement, in whole or in part, without prior written consent, and any such assignment without such consent will be null and void.
23. Headings
Headings under this Agreement are intended only for convenience and shall not affect the interpretation of this Agreement.
24. Waivers / Severability
Any failure to enforce any provision of this Agreement on the part of iGet will not be deemed a waiver of that provision. Any waiver of any provision of this Agreement by iGet on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion. If any provision of this Agreement is held to be invalid, such invalidity shall not affect the remaining provisions.
25. Entire Agreement
This Agreement (together with the additional terms and conditions referred hereto or generally) represents the entire agreement of the parties with respect to the subject matter hereof and supersedes all prior or contemporaneous agreements and representations, written or oral (including without limitation, an earlier version of this Agreement that may have been accepted by you). We reserve the right to modify this Agreement at any time. Your continued use of any of the iGet services or continued maintenance of an account with iGet shall constitute and be deemed to be your acceptance of such modification and your consent to abide by any terms thereof.
Updated: 30.10.2022